Mandatory registration is coming for SIL providers

In Short

From 1 July 2026, Supported Independent Living (SIL) providers and NDIS platform providers must transition to mandatory registration with the NDIS Commission. Registration will involve meeting quality standards, audits, worker screening, and ongoing reporting. Further guidance on the transition is expected in early 2026.

What is an NDIS Platform Provider?

The NDIS Commission has not yet finalised the definition of a platform provider. Its inquiry describes providers using profile-based platforms to connect participants with workers through apps or websites. Platform providers can also be referred to as online, on-demand, or digital platforms. 

A platform provider is an NDIS provider that collects funds from an NDIS-funded plan during its business operations. This means a platform provider can remain an NDIS provider even if it is not a party to the worker-participant service agreement.

What is a SIL Provider?

A SIL provider is an NDIS provider who delivers in-home support to help people with disabilities live as independently as possible. SIL supports can include personal care and other daily tasks like showering, dressing, cooking and cleaning. SIL supports can be delivered in a participant’s home, a shared home, or with Special Disability Accommodation. Participants who receive SIL support usually have complex needs.